ATLAS API – API Rate Limiting

API Rate Limiting: Important Update

To further strengthen service reliability, we will be implementing API rate limiting from 4 August 2025. This measure is designed to ensure all partners continue to experience smooth and responsive performance.

• No action is required for most partners

  your daily usage and existing integrations will remain unaffected

• Partners with higher API usage

  may need to make minor adjustments to maintain seamless access and optimal performance.

For more information on how this update could affect your operations, please review the detail below. https://au.intercom.help/atdw/en/articles/44447-what-is-api-rate-limiting